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Information on Online Dispute Resolution
The European Commission has set up a platform for Online Dispute Resolution (ODR). This platform is intended to serve as a point of contact for the out-of-court resolution of disputes relating to contractual obligations under online sales contracts and online service contracts.
The platform is provided at http://ec.europa.eu/consumers/odr/.
Robert Bosch GmbH does not participate in dispute resolution proceedings before consumer arbitration bodies.