We welcome you to our Dremel eShop website and thank you for your interest in our company and our products.
The protection of your privacy when processing personal data as well as the security of all business data are important issues to us, which we consider in our business processes.
We, Robert Bosch Limited, are responsible for processing your personal data on this website.
Our contact details are as follows:
Robert Bosch Ltd,
PO Box 98,
Broadwater Park,
North Orbital Road,
Denham, Uxbridge.
The seller, ModusLink Corporation, located at 2000 Midway Ln. Smyrna, TN 37167, USA, and/or its affiliates (such as ModusLink BV), are in some instances the processors or sub-processors of the personal data and act exclusively within the framework of the instructions given by the controller and in other instances, as identified in this data protection notice, independent data controllers
Please note that in the course of registration "Bosch Power Tools" is "Joint Controller" with other companies of the Bosch Group according to Art. 26 GDPR . For more information on this and your rights in this regard, please refer to Section 5: "Registration".
Please note that this website is not intended for children under 16 years of age.
We process the following categories of personal data:
• Communication data (e.g., name, telephone, e-mail, address, IP address)
• Contract master data (contractual relationship, product or contractual interest)
• Customer history
• Contract billing, payment, and disbursement information, including data related to refunds
• Transaction data
• Provision of information (from third parties, e.g. credit reference agencies or from public directories)
• Planning and regulation data transaction
We store your data for as long as is necessary to provide our website and the associated services or for as long as we have a legitimate interest in continuing to store your data (e.g., we may still have a legitimate interest in postal marketing even after a contract has been fulfilled). In all other cases we delete your personal data except for such data that we are obliged to store in order to fulfill legal obligations (e.g., we are obliged to retain documents such as contracts and invoices for a certain period due to retention periods under tax and commercial law).
In general, your personal data will only be transferred to other controllers if this is necessary for the fulfillment of a contract, if we or the third party have a legitimate interest in the transfer, or if you have given your consent. For details on the legal basis and the recipients or categories of recipients, please refer to the section Processing purposes and legal bases.
Additionally, data may be transferred to other controllers if we are obliged to do so by law or by enforceable official or court order.
We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have carefully selected these service providers and monitor them regularly, in particular their careful handling and safeguarding of the data stored with them. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other companies from the Bosch Group.
We may transfer personal data to recipients located outside the UK and EEA into so-called third countries. In such cases, we ensure before the transfer that either the data recipient provides an adequate level of data protection or that your consent to the transfer has been obtained.
You can obtain a copy of the appropriate or suitable safeguards. Please use the information mentioned in the Contact section for this purpose.
We and service providers contracted by us process your personal data for the following processing purposes:
If you use our website solely for information purposes, that is, without registering or otherwise sending us information, we process your personal data to provide this website based on our legitimate interest to present us and to ensure stability and security.
When you use our online shop, we process your personal data for the performance of the contract in accordance with our contractual terms and conditions, including billing.
When you buy products in our online shop, Moduslink processes your personal data for the billing in accordance with the contractual terms and conditions. https://www.bosch-pt.com/ptlegalpages/nl/ptnb/en/dremel/terms
In order to have your parcels announced, we give your e-mail address and/or telephone number to the transport company apparent from your order as part of the performance of the contract.
This company processes your personal data as data controller.
We collect your personal data for payment and, if applicable, disbursement processing with the legal basis of the fulfillment of a contract.
Your personal data is also processed for the investigation and prevention of fraud, abuse, security-related incidents and other harmful activities, e.g., for anti-money laundering and criminal prosecution. This is based on compliance with applicable laws (e.g., money laundering prevention) as well as our legitimate interest in limiting the risk of non-payment.
Payment processing (which includes Global Payment Gateway, Fraud Prevention and Financial Management Services) is handled by ModusLink as the data controller. For more details, including information about different payment methods, please visit ModusLink Privacy Notice https://www.moduslink.com/privacy-notice-ebiz-seller-of-record/.
If you pay with your credit card, we commission external service providers to process your credit card-based payment. In this context, your personal data will also be transferred to other controllers or processors.
For credit card payments we use the following providers:
For credit card payments, ModusLink Corporation, located at 2000 Midway Ln. Smyrna TN 37167, USA and/or its affiliates (such as Moduslink BV) (collectively referred to as ModusLink acts as an independent data controller. For more information, see ModusLink Privacy Notice https://www.moduslink.com/privacy-notice-ebiz-seller-of-record/ .
If you wish to use services that require registration as part of a contract, we will collect your personal data to conclude and fulfill the contract (e.g., first name, last name, date of birth, e-mail address, and, if applicable, information on the desired payment method or account holder) and, if applicable, other data on a voluntary basis. We mark mandatory data with an *.
In order to use extended functionalities, registration in our online offers is required. Below you will find more information about the registration and login process.
This is structured as follows:
Integrated Customer Profile Management - enables the integration of various registration options such as Bosch Single Key ID and Social Sign In.
Single Key ID - one of the sign-in options provided by Bosch IO.
5.1.1 iCPM, Joint Controllership, according to Art. 26 GDPR
Bosch "Integrated Customer Profile Management" (iCPM) connects different Bosch applications, with the aim that you as a business partner (user, customer) do not have to provide your data multiple times, thus offering you the best possible customer experience. In addition, iCPM offers the possibility to log in to Bosch applications via different login options.
Within the framework of iCPM,
Robert Bosch Power Tools GmbH
Max-Lang-Strasse 40-46, D-70771 Leinfelden-Echterdingen
hereinafter referred to as "Bosch PT
and
the parties listed in the "List of Parties" (hereinafter referred to as "Parties") work closely together. This also applies to the processing of your personal data. The Parties have jointly determined the order in which this data is to be processed in the individual process phases and are therefore to be regarded as joint controllers under data protection law pursuant to Art. 26 GDPR.
Here is a detailed overview of the joint and separate data processing activities and responsibilities of the parties:
|
Data processing: |
Responsibility: |
|
Identity Brokering with Bosch own as well as other, external Identity Providers (Facebook,Apple, Google) for B2C and external B2B users Bosch PT.
|
Bosch PT |
|
Identity brokering with BCD/Bosch ADFS for B2E (Bosch administrators) |
Bosch PT |
|
Capturing, storage and provision of user attributes for connected applications |
The Parties |
What this means for you:
- The parties shall provide you, as data subjects, with the information required by Articles 13 and 14 GDPR in a precise, transparent, understandable and easily accessible form in clear and simple language, free of charge. Each party shall provide the other party with all necessary information from its sphere of activity.
- The parties shall inform each other without delay of the data subject rights asserted by you as a data subject. They shall provide each other with all information required to respond to your requests for information.
- You may assert your data subject rights directly against either party at any time.
5.1.2 Social Sign In (login via social networks)
We offer you the possibility to sign into our Online Offers by so-called social sign ins such as Facebook Connect and Twitter.
To register, you are forwarded to the respective social network's page where you can sign on with your data. This means that your account with the respective network is linked to our service. In doing so, information from your public profile, your email address and the identification tags of your network friends, as well as, if applicable, further data is transmitted to us through the social network.
In turn, the social network used for the registration receives your login status, browser information and your IP address. The social network's provider or its server may be located outside the EU or the EEA (e.g. in the United States).
If you do not wish data transfer taking place between us and the social network services, log in via our own log in services instead of social log in services.
5.1.3 Login with SingleKey ID, Joint Controllership
You can log in to our website with SingleKey ID.
SingleKey ID was developed by Bosch.IO GmbH for the Bosch Group to provide users with an overarching login option on Bosch websites, stores, apps and services. Bosch.IO GmbH, Ullsteinstrasse 128, 12109 Berlin, Germany, is responsible for providing SingleKey ID.
Bosch.IO GmbH processes your data for the purposes of "registration and login with SingleKey ID", as well as "overview and maintenance of master data and apps with SingleKey ID" under joint responsibility with us. For more information, please visit: https://singlekey-id.com/data-protection-notice/.
After one-time registration you can use SingleKey ID to log in. For this purpose you will be redirected to a login mask of Bosch.IO GmbH. After successful authentication, Bosch.IO GmbH will provide us with the required personal data (e.g. e-mail address, telephone number, first name, last name, language, country). Your password will not be transmitted to us.
You can terminate your SingleKey ID user contract at any time on the SingleKey ID website by deleting your SingleKey ID: https://singlekey-id.com/myprofile/. Please note that by deleting your SingleKey ID you will lose access to all Bosch websites, stores, apps and services where you have logged in with SingleKey ID.
5.1.4 Registration via MYDREMEL
To take advantage of an extra year of registration, you can register for MyDremel. The legal entity responsible for MyDremel and therefore the data controller for the purposes of MyDremel is Bosch Power Tools BV Konijnenberg 60, 4825 BD Breda, the Netherlands. MyDremel gives you access to an application where you can register your Dremel tools. If you wish to apply for MyDremel, TERMS AND CONDITIONS the registration and privacy statement apply.
After successful registration, you will be able to take advantage of this offer. For this purpose, we provide a registration template for the MyDremel ID. Bosch Power Tools B.V will then confirm your authorisation and provide us with the master data required to use our offers (e.g. last name, first name, email address, telephone numbers, postal address). Your password will not be communicated to Robert Bosch Limited .
See the data protection notice on further data transfers within the Bosch Group that is associated with the MyDremel app. You can cancel your MyDremel user agreement at any time by unregistering. To do this, click the following link: HTTPS://REQUEST.PRIVACY-BOSCH.COM/ENTITY/PTNB
On our website, you have the opportunity to participate in product and customer surveys. These surveys are generally anonymized.
If we conduct a product and customer survey by mail, we enable you to participate by using your personal data from an existing contractual relationship. The legal basis for this processing is our legitimate interest to optimize our own products and services, to develop new products and services and thus to maintain your satisfaction.
If you wish to participate in an electronic (e.g., by e-mail) or telephone product and customer survey, we will only contact you for this purpose with your express consent. Even if you have consented to be contacted, your participation in the survey is voluntary.
For the purpose of dispatching newsletters subscribed to via the website , Bosch Power Tools B.V., with the registered address Konijnenberg 60, 4825 BD Breda, The Netherlands, acts as a controller in processing your personal data. Bosch Power Tools B.V. determines the order in which this data is processed at each stage of the process. Further information can be found in section 6.4.
(Legal basis: Consent / legitimate interest on our part in direct marketing if in accordance with data protection and other applicable laws).
If you participate in a prize draw or a discount promotion from us, we will use your personal data to carry out the prize draw/discount promotion. The details of which personal data we process for this purpose can be found in the respective registration form of the prize draw/discount promotion. Further information on the price draw or discount promotion can be found in the respective Terms and Conditions.
(Legal basis: Fulfillment of contractual obligations).
In this regard, Bosch Power Tools B.V. acts as a controller in processing your personal data. This includes dispatching newsletters subscribed to via the website . Bosch Power Tools B.V. determines the order in which this data is processed at each stage of the process. Further information can be found in Bosch Power Tools B.V. privacy policy here.
The contact details of Bosch Power Tools B.V. are as follows:
DREMEL Europe
Bosch Power Tools B.V.
Konijnenberg 60
4825 BD Breda
The Netherlands
(Legal basis: Consent).
To confirm your consent, we use a double opt-in procedure, according to which we will only send you a newsletter by e-mail if you have previously expressly confirmed the activation of the newsletter service by clicking on a link in a notification mail.
You can stop receiving the newsletter at any time by revoking your consent. The revocation takes place for e-mail newsletters via the link contained in the newsletter. Alternatively, please contact us using the details in the Contact section.
In order to design our newsletter according to demand and to optimize our offers, Bosch Power Tools B.V. analyzes the reading behavior in our newsletters based on consent. For this analysis, the newsletters contain web beacons, also called pixels.
When you read the newsletter, it is recorded which links you click on in the newsletter and infer your personal interests from this. This data is linked with technical information about your terminal device (e.g., time of retrieval, browser type and operating system).
This analysis does not take place if you revoke your consent or have deactivated the display of images by default in your e-mail program. In this case, the newsletter will not be displayed to you in full and you may not be able to use all the functions. As soon as you display the images, the analysis just described will be reactivated.
You contact us via a provided contact form. We store and use data entered in contact forms, such as name, e-mail, address and telephone number, to communicate with you. We process your personal data based on fulfillment of contractual obligations or our legitimate interest in customer support and to improve our products and services.
8.1 We may also process your personal data to investigate service disruptions and for security reasons to comply with our legal obligations in the area of data security, as well as on the basis of our legitimate interest in the elimination of service disruptions and the security of our offers.
We may process your personal data to protect and defend our rights. This purpose also constitutes our legitimate interest.
Every time you use the internet, certain information is automatically transmitted by your internet browser and stored in log files.
Log files are stored by us for the purpose of investigating service disruptions and for security reasons (e.g., to clarify attempted attacks) for a period of 90 days. Log files whose further storage is necessary for the purpose of evidence are exempt from deletion until the final clarification of the respective incident and may be passed on to investigative authorities in individual cases.
The following information is stored in the log files:
– IP address (internet protocol address) of the end device from which our website is accessed;
– Internet address of the website from which our website was accessed (origin or referrer URL);
– Name of the service provider used to access the website;
– Name of the files or information retrieved;
– Date and time as well as duration of the retrieval;
– amount of data transferred;
– Operating system and information on the Internet browser used, including installed add-ons (e.g., for Flash Player);
– http status code (e.g., "request successful" or "requested file not found").
In the course of providing our website, cookies and other technologies may be used that either store information on your terminal equipment or gain access to information stored on your terminal equipment.
Cookies are small text files that can be stored on your end device when you visit a website.
The use of our website is generally possible without cookies that are not technically necessary.
By technically necessary cookies, we mean cookies without which the technical provision of the website cannot be guaranteed. This includes, for example, cookies that store data in order to ensure the interference-free playback of video or audio content.
These cookies are deleted at the end of your visit.
We only use technically not necessary cookies and tracking mechanisms if you have given us your prior consent.
The only exception to this is the cookie that stores the current status of your privacy settings (selection cookie).
We use third-party tools to integrate technically not necessary cookies and mechanisms. These tools ensure that technically not necessary cookies and mechanisms are only set with your consent.
We use the following tools:
10.3.1 Name: Optimizely
Vendor: Optimizely Inc.; 631 Howard Street, Suite 100; San Francisco, CA 94105
Function: Cookie can track user behavior across website and provide UX-Testing and Personalization experiences
10.3.2 Name: Google Analytics
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Function: Analyze user behavior (page views, number of visitors and visits, downloads), create pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrich pseudonymous user data with target group-specific information provided by
Google, retargeting, UX testing, conversion tracking and retargeting.
Additional information: We use the "anonymize IP" function, which anonymizes your IP address before writing it to disc.
We use the paid version of Google Analytics, in which the data collected on our website via Google Analytics is stored on own Google servers. Google may not use this data for its own purposes or mix it with other data that Google collects about you in other ways, such as when you are logged into your Google account on your browser while visiting our website.
10.3.3 Tealium iQ Tag Management
Name: Tealium iQ Tag Management
Provider: Tealium Inc, 9605 Scranton Road, Suite 600, San Diego CA 92121 USA.
Function: Tealium iQ Tag Manager is used to manage website tags via an interface, as well as to integrate program codes on our websites. The tag manager itself does not store any of your personal data.
10.3.4 Tealium AudienceStream Customer Data Platform
Name: Tealium AudienceStream CDP
Provider: Tealium Inc, 9605 Scranton Road, Suite 600, San Diego CA 92121 USA.
Function: Tealium is used to manage website tags via an interface, as well as to integrate program codes on our websites. Tealium Audience Stream is a cookie that pseudonymously records your usage behaviour (movement profile, purchasing behaviour) on our digital offers and also uses data that is already stored in the general customer database in relation to the users to support campaign planning and analyses in order to display personalized advertising in advertising networks such as Facebook Ads.
10.3.5 Google AdSense
Name: Google AdSense
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. ("Google").
Function: Google Adsense can help us by ad placement, remarketing, conversion tracking
10.3.6 Google Floodlight Tag
Name: Google Floodlight Tag
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Function: Google processes your personal data on the basis of your consent via the Google Floodlight Tag in order to measure the effectiveness of our advertising campaigns, to limit the frequency with which you are shown a particular ad and to only display ads that are relevant to you and your interests. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed more than once. In addition, Google can use cookie IDs to record so-called conversions that are related to ad requests. The cookies do not contain any personal information such as e-mail addresses, names or addresses.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. Through the integration of the floodlight tag, Google receives the information that you have called up the relevant part of our website or clicked on an advertisement from us.
In addition, the Floodlight Tags used allow us to understand whether you perform certain actions on our website after calling up one of our display/video ads on another platform or clicking on it (conversion tracking). Google uses this cookie to understand the content you have interacted with on our websites in order to later send you targeted advertising. If you generally want to reject cookies, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie whether you allow the cookie or not. Downloading and installing this browser plug-in at https://support.google.com/ads/answer/7395996, will also disable all "personalized advertising cookies".
For more information, please visit: https://policies.google.com/privacy.
10.3.7 Customer Match
We collect customer data, including but not limited to email addresses, from various sources such as our Customer Relationship Management (CRM) system and Tealium Customer Data platform (CDP). This data is used to enhance our marketing efforts, improve customer experience, and provide personalized advertising, services and offers.
Providers:
Function: We use Customer Match lists as part of our advertising activities for customer matching. To use that feature, lists with encrypted ("hashed") user data (email address, telephone number, postal address, customer-specific identifiers) are send to the provider. The provider then compares whether the transmitted user data matches existing customers of the provider. This is only done if we get your marketing opt-in consent. Technically this is done using the "Tealium AudienceStream CDP Cookie”. You can revoke this function at any time in the "Privacy settings" with deselecting the “Marketing” consent on our website and we will remove you from the customer match list of the providers. You can also customize personalized advertising in your providers user account in the Privacy tab according to your wishes.
10.3.8 Meta-Pixel
Name: Meta-Pixel (formerly "Facebook Pixel")
Provider: Meta Platforms Ireland Limited, Harbour, D2, 4 Grand Canal Quay, Square, Dublin, Ireland, ("Meta").
We are jointly responsible with "Meta" for processing operations of your personal data in the context of processing on our online offer via Meta-Pixel.
In order to determine the respective responsibilities for fulfilling the obligations under the GDPR with respect to joint processing, we have entered into a Joint Controller Agreement with Facebook. You can access the main contents of the agreement at link at any time: https://www.facebook.com/legal/controller_addendum. In particular, it regulates which security measures "Meta" must observe (https://www.facebook.com/legal/terms/data_security_terms) and how data subject rights can be asserted against "Meta".
Function: "Meta" processes your personal data on the basis of your consent via the Meta-Pixel to create campaign reports, track conversions, click events as well as targeted advertising outside our websites (retargeting) using HTTP headers (including IP address, device and browser properties, URL, referrer URL, your person), pixel-specific data (including pixel ID and facebook cookie), click behavior, optional values (for example, conversions, page type), form field names (such as "email", "address", "quantity" for the purchase of a product or service).
We do not receive any personal data from you from "Meta", only anonymized campaign reports about website audience and ad performance.
You may opt-out of receiving interest-based ads from “Meta” by changing your advertising preferences directly on facebook or Instagram. Alternatively, you can opt-out of third-party cookie use by visiting the Digital Advertising Alliance opt-out page at http://optout.aboutads.info/?c=2&lang=EN or the http://www.youronli-nechoices.com page.
10.3.9 Pinterest pixel
Name: Pinterest Tag Conversion Tracking Pixel
Provider: Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
Function: If you have reached our website from a pin on Pinterest, we set a cookie on your computer, which interacts with a likewise implemented "tag" in the form of a JavaScript code from Pinterest. If the user is redirected from a pin on Pinterest to pages on this website and the cookie has not yet expired, the tag records certain user actions predefined by us and can track them (e.g. completed transactions, leads, searches on the website, calls to product pages). When such an action is performed, your browser sends a request ("Request") from the cookie to Pinterest's server via the Pinterest tag, with certain information about the action (including type of action, time, browser type of the end device). Through this transmission, Pinterest can create statistics about the usage behaviour on our website after forwarding from a Pinterest Pin, which serve us to optimize our offer. Regarding this processing of Pinterest Analytics data, there is a Joint Controllership between Pinterest and us. Details of this are set out in the Pinterest Joint Controller Addendum ("JCA") in the Pinterest Advertising Services Agreement, which can be found here and which sets out the respective responsibilities for compliance with the obligations relating to joint processing under the GDPR: https://business.pinterest.com/en/pinterest-advertising-services-agreement/. This means, in particular, that both joint data controllers will preserve and enable your data subject rights under data protection law in their area of responsibility.
We do not receive any information from Pinterest that personally identifies users. If you do not wish to participate in the tracking, you can object to this by deactivating the Pinterest tag conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. You can change the cookie settings in your browser at any time. If you generally want to reject cookies, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie whether you allow the cookie or not.
You can find more information at: https://policy.pinterest.com/en/privacy-policy
10.3.10 Meta Lead Ads
We use the “Lead Ads” feature from Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms”) to collect and process certain personal data from interested parties - known as leads - via a contact form (known as an “instant form”) displayed on Meta’s platforms, including Facebook, Instagram, Messenger, Meta Audience Network.
The content and scope of the data requested in these forms depend on the specific lead ad campaign. The data is processed strictly for the purposes stated in the campaign, such as subscribing to a newsletter, registering for a demo or an event. These purposes, and the precise data fields required, are always clearly stated on the instant form before the data provided is transmitted.
Common categories of data we may collect include:
Cookies and mechanisms, which are assigned to this category, facilitate the operation and thus enable a more comfortable surfing on our website. For example, your language settings can be stored in these cookies.
The use of marketing cookies and tracking mechanisms such as web beacons enables us to show you personalized offers based on an analysis of your interests and usage behavior.
Below we explain which mechanisms and which providers we use on this website.
We use analysis tools to improve our products and services. We measure, for example, the number of page views or your behavior on our website. This may also include the evaluation of log files.
Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you have reached our website via an advertisement of the respective partner.
If you visit certain websites of ours, we and the respective conversion-tracking provider can recognize that a certain user clicked on the ad and was thus redirected to our site. This may also take place across devices.
The information collected using the conversion cookie is used to create conversion statistics and to record the total number of users who clicked on the relevant ad and were redirected to a page tagged with a conversion tracking tag.
Retargeting tools use advertising cookies or third-party advertising cookies, web beacons (invisible graphics also known as pixels or tracking pixels), or similar technologies to create user profiles.
These are used for interest-based advertising and to control the frequency with which the user sees certain ads.
In the browser and/or in our Privacy Settings, you can manage your cookie and tracking mechanism settings.
Please note: The settings you make each apply only to the browser you are using.
If you would like to disable all cookies, please go to your browser settings and disable the setting of cookies. Please note that this may affect the functionality of this website.
We offer the use of plugins from various social and other networks on our website.
Further processing of data by the providers
Plugins represent extensions of the providers of the social networks. We therefore have no influence on the further processing of the data collected and stored via the plugins by the providers of the respective networks.
For information on the purpose and scope of the collection, further processing and deletion of the data by the respective provider, as well as your rights in this regard and setting options for protecting your privacy, please refer to the privacy policy of the respective provider.
We use plugins from the following providers listed below:
This website uses videos from the video platform YouTube. YouTube is a platform that enables the playback of video files. It is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland and its parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To increase the protection of your data when visiting our website, the YouTube content is integrated into the page in "privacy enhanced mode".
This way, a connection to YouTube, including a transmission of log data to YouTube, is only established when you perform an interaction with the player.
When you interact with the active YouTube player, data is also transmitted to YouTube as controller and contact is made with the Google DoubleClick advertising network, which may trigger further data processing operations over which we have no control.
For more information, please see YouTube's privacy policy.
On our websites, we may use the services of Qualtrics LLC, 333 W. River Park Drive, Provo UT 84604, USA to conduct customer, product, and satisfaction surveys. The goal is to continuously develop and improve our products and services. If you participate in such satisfaction survey, only so-called "lod data" (date and time stamp / information about your browser and your browser settings / information about your terminal device / usage data) will be processed. Participation in a satisfaction survey is voluntary. The legal basis for the data processing is your consent, Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future.
As part of the Qualtrics services also Cookies are used, in particular to maintain the current satisfaction survey during your browsing session and to prevent multiple participations. For more information about Qualtrics LLC and how Qualtrics processes personal data, please visit https://www.qualtrics.com/privacy-statement/
You must provide those personal data that are required for the establishment and implementation of a business relationship and for the fulfillment of the associated contractual obligations or for the processing of which we are legally obligated.
We mark such personal data in the respective forms or functions with an *.
Please note that without the provision of such personal data, we will not be able to enter into or perform a contract with you. In this case, certain services (see "Processing purposes and legal basis") cannot be used.
Our websites may contain links to internet pages of third parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is beyond our control. We do not assume responsibility for the processing of personal data by third parties.
Please use the information in the Contact section to assert your rights. When doing so, please ensure that we can clearly identify you.
You have the right to request access to the personal data concerning you, as well as the right to rectification, the right to erasure, the right to restriction of processing and the right to data portability. Insofar as you have given us consent to process your personal data, you may revoke this consent at any time with future effect.
You can object to the processing of your personal data for advertising purposes("advertising objection") at any time. Please note that, for organizational reasons, there may be an overlap between your objection and the use of your data in the context of an already ongoing campaign.
If the processing of your personal data is based on “legitimate interest”, you also have the right to object to the processing of your personal data at any time on grounds relating to your particular situation. The reasons shall be stated.
We will then terminate processing your data unless we can prove - in accordance with the legal requirements - compelling legitimate grounds for the processing which override your rights.
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:
Information Commissioner's Office- First Contact Team
Wycliffe House
Water Lane
Wilmslow
SK9 5AF, UK
or
Phone: +44 (0)303 123 1113
Email: casework@ico.org.uk
If you wish to contact us, please find us at the address stated in the Controller section.
To assert your rights please use the following link: https://request.privacy-bosch.com/entity/PTNB.
To notify data protection incidents please use the following link: https://www.bkms-system.net/bosch-datenschutz.
To make a data protection complaint, please email DataProtection.UkIre@uk.bosch.com
For suggestions regarding the processing of your personal data we recommend that you contact our data protection officer:
(C/ISP) Data Protection Officer
Bosch-Group
P.O. Box 30 02 20
70442 Stuttgart
GERMANY
or
We reserve the right to change our security and data protection measures. In such cases, we will amend our Data Protection Notice accordingly. Therefore, please note the current version of our Data Protection Notice, as it is subject to change.
Published: 18.05.2026